IT Helpdesk

Job Descriptions:

• Provide support to users with all issues related to IT systems: network, computer hardware, software, office equipment…
• Support users by phone, email, chat, remote support software…
• Prepare accounts, computers, IT equipment for new employees.
• Monitor, maintain and upgrade the computer’s hardware and software periodically.
• Manage security updates and patches for all computers in the company.
• Manage access to the company’s internal systems.
• Manage IT assets in the company with handover tasks to users, periodic inventory, assigning asset codes.
• Perform work according to the company’s standards, processes and policies
• Ensure compliance with regulations and guidelines related to information security throughout the company.
• Other tasks assigned by the Leader.
  

Job Requirements:

• University degree in Information Technology, Software Engineering or other related field.
• From 6 months of working experience in IT System Administration position.
• Ability to work/operate independently.
• Hardworking, careful, independent work and good time management.

Benefits:

• Good salary and a bonus if things work well
• Working & growing with an international teamSocial insurance, health insurance, 13th month salary, vacation days and other regimes 
• Participate in travel and team building activities with the company
• Free in-house entertainment facilities (Foosball table) and out-house company-funded sport clubs (football, badminton…)

ADDRESS AND WORKING TIME:

• Working time: 8:30 – 12h:00am to 13:00 – 17h30pm from Monday to Friday
• Address: Regal Pavillon, 38A Nguyen Lo Trach Str, Hoa Cuong Nam Ward, Hai Chau Dist, Da Nang City
• Contact via: Email tuyendung@paracelsoft.com or Mobile 0932.585.672 (Ms.Nhi)